<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2373196309652464&amp;ev=PageView&amp;noscript=1">

Patient Information

Questions? Call 713-668-6828 extension 2912 

Get Started

Welcome to Houston Eye Associates. We are here to meet all your eye care needs. We are pleased to offer you fully comprehensive eye care with physicians trained in each subspecialty of ophthalmology. Below are some helpful resources for your upcoming appointment. Please don’t hesitate to contact our office if you have any questions. To make an appointment, please call 713-668-6828.

For personal reasons, Kathryn Musgrove, M.D. and Dr. Kenneth Hyde will be taking leaves of absence. Until Dr. Musgrove and Dr. Hyde return, patients are asked to schedule with one of our available physicians. If you have any questions about your appointment, please feel free to reach out to us at (713) 668-6828.

All medical records will be maintained by Houston Eye Associates.  They will be kept confidential and available to the Houston Eye physicians.  If you choose to transfer to another physician that is outside of Houston Eye Associates, then you will need to contact our Medical Records Department, sign a medical records release, and give them the name and address of the physician where you want the records sent.  This will be done at no cost to you.  If you have any questions, please contact the Medical Records Department at (713) 668-6828.

 

Notice of Nondiscrimination

Houston Eye Associates complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Houston Eye Associates does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Houston Eye Associates:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Carla Cuney at ccuney@houstoneye.com.

If you believe that Houston Eye Associates has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Carla Cuney, Director of HIM and Compliance, 7155 Old Katy Rd, #N100, Houston, TX, P: (713) 395-1675, F: (713) 668-2158, ccuney@houstoneye.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Carla Cuney, Director of HIM and Compliance is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

 

ATTENTION:  If you speak English, language assistance services, free of charge, are available to you.  Call 1-713-668-6828

 

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-713-668-6828

 

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-713-668-6828

 

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-713-668-6828

 

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

1-713-668-6828번으로 전화해 주십시오.

 

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1-713-668-6828 (رقم هاتف الصم والبكم:

 

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں 713-668-6828-1

 

PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-713-668-6828.

 

ATTENTION:  Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.  Appelez le 1-713-668-6828.

 

ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-713-668-6828 पर कॉल करें।

 

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-713-668-6828 تماس بگیرید.

 

ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-713-668-6828.

 

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો  1-713-668-6828.

 

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-713-668-6828.

 

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-713-668-6828まで、お電話にてご連絡ください。

 

ໂປດ​ຊາບ: ຖ້າ​ວ່າ ທ່ານ​ເວົ້າ​ພາ​ສາ ລາວ, ການ​ບໍ​ລິ​ການ​ຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ, ໂດຍບໍ່​ເສັຽ​ຄ່າ, ແມ່ນມີ​ພ້ອມໃຫ້​ທ່ານ. ໂທ​ຣ 1-713-668-6828.

Appointment Cancellation/No-Show Policy

Thank you for trusting your medical care to Houston Eye Associates. When you schedule an appointment with Houston Eye Associates, we set aside enough time to provide you with the highest quality care. Should you need to cancel or reschedule an appointment please contact Houston Eye Associates as soon as possible, and no later than 24 hours prior to your scheduled appointment. This gives us time to schedule other patients who may be waiting for an appointment.

Please carefully review our Appointment Cancellation/No Show Policy below:

We, at Houston Eye Associates, understand that sometimes you may need to cancel or reschedule your appointment. However, please understand that when a patient does not show up for a scheduled appointment, it creates an unused appointment slot that could have been used to care for another patient. To be fair to all of our patients, Houston Eye Associates adopted the following policy:

  1. Please cancel your appointment at least 24 hours in advance, when possible. This allows us to accommodate other patients who are seeking an appointment.
  2. If you do not cancel your clinic appointment 24 hours in advance and do not present to the office for your appointment, this will be documented as a “No-Show” appointment and you will be charged $45.
  3. If you do not cancel your surgery appointment 24 hours in advance and do not present to the office for your surgery, this will be documented as a “No-Show” appointment and will be charged $200.

 

You may contact Houston Eye Associates at 713-668-6828 to cancel your appointment.