Thank you for trusting your medical care to Houston Eye Associates. When you schedule an appointment with Houston Eye Associates, we set aside enough time to provide you with the highest quality care. Should you need to cancel or reschedule an appointment please contact Houston Eye Associates as soon as possible, and no later than 24 hours prior to your scheduled appointment. This gives us time to schedule other patients who may be waiting for an appointment.
Please carefully review our Appointment Cancellation/No Show Policy below:
We, at Houston Eye Associates, understand that sometimes you may need to cancel or reschedule your appointment. However, please understand that when a patient does not show up for a scheduled appointment, it creates an unused appointment slot that could have been used to care for another patient. To be fair to all of our patients, Houston Eye Associates adopted the following policy:
- Please cancel your appointment at least 24 hours in advance, when possible. This allows us to accommodate other patients who are seeking an appointment.
- If you do not cancel your clinic appointment 24 hours in advance and do not present to the office for your appointment, this will be documented as a “No-Show” appointment and you will be charged $45.
- If you do not cancel your surgery appointment 24 hours in advance and do not present to the office for your surgery, this will be documented as a “No-Show” appointment and will be charged $200.
You may contact Houston Eye Associates at 713-668-6828 to cancel your appointment.